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» 5. Rapid Rental APEX only FAQ
Apex is the latest RENTRAK approved (spec 2) version of the Rapid Rental program.
Error messages Error messages
How can I block points awarded on a sale item? How can I block points awarded on a sale item?
How can I unfreeze a customer? How can I unfreeze a customer?
How do I accept a deposit from a customer How do I accept a deposit from a customer
How do I add Reason Codes to Inventory Stock Adjustments How do I add Reason Codes to Inventory Stock Adjustments
How do I change back to the old F9 way of adding multiple copies of movies How do I change back to the old F9 way of adding multiple copies of movies
How do I configure the Apex Windows Printer Driver so all terminals can print to the printer? How do I configure the Apex Windows Printer Driver so all terminals can print to the printer?
How do I create an Icon for Rapid Rental in Windows XP or Windows 2000 How do I create an Icon for Rapid Rental in Windows XP or Windows 2000
How do I extend the return time of a rented movie? How do I extend the return time of a rented movie?
How do I give the customer CASH BACK from their debit card account? How do I give the customer CASH BACK from their debit card account?
How do I print to Windows installed printers? How do I print to Windows installed printers?
How do I set up the system to automatically add bottle deposits? (LINKED ITEMS) How do I set up the system to automatically add bottle deposits? (LINKED ITEMS)
How do I use option C 4 (Backup Data) in Windows XP with a CDRW Drive? How do I use option C 4 (Backup Data) in Windows XP with a CDRW Drive?
I am trying to add a sales item, but the system only allows me to add rental items! Why? I am trying to add a sales item, but the system only allows me to add rental items! Why?
I can no longer print customer letters, when I do I get kicked to the C:\VIDEO prompt or Rapid Rental locks up or closes back to Windows. How can I fix this? I can no longer print customer letters, when I do I get kicked to the C:\VIDEO prompt or Rapid Rental locks up or closes back to Windows. How can I fix this?
I can't get the Apex Windows Printer Driver working with my Windows printer - how can I troubleshoot this? I can't get the Apex Windows Printer Driver working with my Windows printer - how can I troubleshoot this?
I get a Turbo Access error code 100 when I try to add a new title into Rapid Rental after upgrading from 3.95 to Apex. How can I fix? I get a Turbo Access error code 100 when I try to add a new title into Rapid Rental after upgrading from 3.95 to Apex. How can I fix?
I perform a movie switch and leave the screen for a few minutes, when I come back the total amount for the sale is in the millions - What is happening? I perform a movie switch and leave the screen for a few minutes, when I come back the total amount for the sale is in the millions - What is happening?
I press Alt-L to check lates on a customer account and Rapid Rental locks up - how can I fix this. I press Alt-L to check lates on a customer account and Rapid Rental locks up - how can I fix this.
Printing to USB Printer from Rapid Rental opens up a Fax dialog box. Printing to USB Printer from Rapid Rental opens up a Fax dialog box.
The Apex Windows Printer driver keeps crashing when I try to run it, how can I fix this? The Apex Windows Printer driver keeps crashing when I try to run it, how can I fix this?
The Cash tendered box isn't coming up at the end of a sale even though it is toggled ON, how can I fix this? The Cash tendered box isn't coming up at the end of a sale even though it is toggled ON, how can I fix this?
When I go to add a movie there are strange characters in the ‘Code’ field. Where do I go in the program to change that value? When I go to add a movie there are strange characters in the ‘Code’ field. Where do I go in the program to change that value?
When I go to Receive Inventory (B-1 from Main Menu) I get “Turbo Access error 1004” and am sent back to Windows or DOS – how can I fix this? When I go to Receive Inventory (B-1 from Main Menu) I get “Turbo Access error 1004” and am sent back to Windows or DOS – how can I fix this?
Which report will show all customers who have a deposit on their account? Which report will show all customers who have a deposit on their account?

Rapid Rental FAQ (Please choose a category) » 5. Rapid Rental APEX only FAQ

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